Frequently Asked Questions

OurAbsolutely! Our collection features high-quality crystals, meticulously crafted to meet global luxury standards. crystals are handmade. EMail us at rosch.official@gmail.com for the certificate.

To maintain their brilliance, clean your crystals gently with a soft, lint-free cloth. Avoid harsh chemicals or abrasive materials.

Yes, our collection is designed to make a lasting impression, making them ideal for gifting during weddings, festivals, or corporate events.

You can browse and purchase directly through our website. For bulk or customized orders, please reach out via our contact form or email.

Orders typically take 5-7 business days to arrive, depending on your location. Customized or bulk orders may require additional time.

Contact our customer support team with your order details and reason for the return. We’ll guide you through the process.

Yes, orders can be modified or canceled within 24 hours of placing them. Please contact our support team for assistance.